Order Timelines:

  • Rush service is available upon request but is subject to availability. Please see the information below for general order timelines.

ENGRAVING, TROPHIES, OR AWARDS:

  • Standard Service: Five business days on most items. Orders submitted after 3:00 PM ET will not be processed until the following business day.
  • Rush Service: Rush orders are subject to availability of materials, labor, and shop time. Rush service is not guaranteed. Please email adam@midwestgac.com or call the shop at 734-424-3700 and ask for Adam Hernandez to check for availability. For all rush orders, they must be submitted and confirmed by Midwest Graphics and Awards before 12:00 PM ET including all artwork/designs and counts to be processed that business day.
    • Rush Fee Schedule:
      • Three Day Rush: 25% up-charge on all materials and labor or $25.00, whichever is greater.
      • Two Day Rush: 50% up-charge on all materials and labor or $25.00, whichever is greater.
      • One Day Rush: 100% up-charge on all materials and labor or $25.00, whichever is greater.
      • Same day service is not available in any circumstance.
      • The customer will be responsible for any additional inbound/outbound shipping costs incurred by Midwest Graphics and Awards in order to meet the rush order timeline.
  • Some products may not be available to meet a five business day timelines. Please confirm with Midwest Graphics and Awards to make sure your order is eligible for standard service. Around 95 percent of the Engraving, Trophies, and Awards product line is available for a standard five business day production.

SCREEN PRINTING AND EMBROIDERY:

  • Standard Service: 7-10 business days on most items. Orders submitted after 3:00 PM ET will not be processed until the following business day.
  • Rush Service: Rush orders are subject to availability of materials, labor, and shop time. Rush service is not guaranteed. Please email cressey@midwestgac.com or call the shop at 734-424-3700 and ask for Cressey to check for availability.
    • For all rush orders, they must be submitted and confirmed by Midwest Graphics and Awards before 12:00 PM ET including all artwork/designs and counts to be processed that business day.
    • The customer will be responsible for any additional inbound/outbound shipping costs incurred by Midwest Graphics and Awards in order to meet the rush order timeline.

PROMOTIONAL PRODUCTS:

  • Our partnership with the Advertising Specialty Institute allows us access to over 3,000 suppliers and over 900,000 unique products in addition to our other vendors. Due to the wide variety of suppliers that Midwest Graphics and Awards Promotional products, giving an exact timeline is impossible. Generally speaking, promotional products require at least ten business days and could take as long as a month to acquire. Some products are available in five business days or less, but these are very rare.
  • If you have any questions about product availability and production timelines, please email waltersdorf@midwestgac.com with a product number, color, artwork, and quantity, and date required. We will follow up with the supplier about timelines and stock levels and then respond to you with a timeline.