Where to Find Us:
We understand that search engines still list us at our old location off of Liberty Road in Ann Arbor that we left in September/October of 2014. We have filled out every form we can to have this fixed with these search engines, yet it still remains. Please call us at 734-424-3700 for questions about how to find our location.
Business hours are from 9:00 AM – 5:00 PM ET, Monday through Friday. Midwest Graphics and Awards is closed all major U.S. Federal Holidays. Please check our Facebook, Twitter, and Instagram if you have questions about whether or not we will be open on a certain holiday.
Prepayment is required for most orders for new customers. Supplies will not be ordered and production will not begin until terms are settled and met. Delays in prepayment will cause delays in the production timeline.
Net 15/30/60 day invoicing is available upon request and is subject approval by Midwest Graphics and Awards, Inc. Existing customers with a regular business relationship may be placed on net terms if they are not already.
We accept Cash, Check, Money Order, Visa, MasterCard, Discover, and American Express. For our University customers, we do not accept short codes.
Credit Card payments will not be accepted over the phone. Please fill out our Credit Card Authorization Form and return it by secure fax at 734-424-9212 or email it as an attachment to firstname.lastname@example.org with your invoice number in the subject line. Please fill out this form completely and clearly. Incomplete or illegible submissions will cause delays in processing. Submissions via email will not be processed until the following business day.
Credit Card Authorization forms can be kept on file by customer request. Each new charge will still have to be authorized by the customer for each invoice, but the form will not be required to be re-submitted.
Checks are accepted in person in our office during normal business hours. They can also be mailed to the address found above with the attention: Accounts Receivable.
All cash payments must be made in person.